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– It is important that it is interactive, modern and tested on staff before release. Preferably there should be an introductory film-clip (maybe animated) presenting the education. Animation makes it easy to produce in different languages with voice over. Then there should be case studies. The interactive part provides a means to Control a base knowledge with possibility for diploma/certification. I am sure there are a lot of certification programs out there on internet to study to find a nice form of presentation.
– It should be different for different SOHos because if there is irrelevant material/information that not concerns each different audience, they will not find it relevant.
– For blood donation, plasma donation, there is a large staff-population with varying background in different countries. The information must fit both those with nursing background and medical knowledge as well as lab technicians and those with other backgrounds.
Best regards, Maria Kvist Sweden